Sunderland Council Housing Service

Sunderland City Council are a registered provider of social housing. Sunderland Council Housing Service manage a number of affordable homes throughout Sunderland. Our aim is to provide housing in the city for those in housing need.

As a provider of social housing Sunderland Council Housing Service are open and transparent about how we operate, and the service we deliver. Please see our housing strategy and policies.

To apply for a Sunderland Council Housing Service home you must be active on the Council Housing Register. To apply you must complete the housing application form.

We love to hear from our tenants, your feedback is important to us and helps to make improvements in the service we offer to you. Please tell us what you think of our service. You can also see what we have in place for complaints and compliments by reading our Complaints and Compliments Policy and our Complaints and Compliments Procedures.

If you are having trouble with your combination boiler please find your user guide here. Should this not assist you please contact Building Services on 0191 5612715 who will arrange for an engineer to visit your home.

There is nothing more important than the safety of you and your family. Want to know more? See our information on some key areas that will help to ensure safety in your home.

If you have any queries relating to safety in your home, please contact us by emailing building@sunderland.gov.uk

If you are a tenant of ours and you wish to make changes to your home, please complete the Sunderland Council Housing Service Adaptations Application Form and return to SunderlandHousingService@sunderland.gov.uk

We have an accessibility statement and advice and can provide a translation and interpretation service on request.

Have a look at Housing News, our tenant newsletter, to find out what we've been up to and for useful information about your home.