Safety in your home

There is nothing more important than the safety of you and your family.

Below is information on some key areas that will help to ensure safety in your home.

Want to know more?

If you have any queries relating to safety in your home, please contact us by emailing building@sunderland.gov.uk

We offer support and help whether you are homeless or worried about becoming homeless. We'll give you advice based on your own circumstances.   There are lots of services to help you stay in your current home.  If that's not an option, we can help you to find a different home.  You can look at the advice on this page first and if you've any more questions, you can call 0800 2346084
1. Condensation and damp
  
  Condensation is by far the most common cause of dampness in homes and affects both old and new properties. It usually leaves a musty smell and mould growth or spores.
  
  A lot of moisture is produced in the air whenever you cook, run bath/shower or dry clothes in your home. When the moisture meets a cold surface, it turns into droplets of water called condensation and, if left, will develop into mould.
  
  This usually happens on cold, outside surfaces and walls and in areas where the air does not flow well. It can damage clothes and furnishings.
  
  You can reduce the problem by:
  
  Wiping moisture away whenever you see it
  
  Keeping a window open if you need to dry clothes indoors
  
  Only using a tumble dryer with good airflow
  
  Keeping all rooms in your property warm – even by keeping your heating on a low setting you can reduce the amount of moisture in the air
  
  Letting air into a room by opening a window or a door
  
  Making sure ventilation grills in doors, windows or walls are not closed or blocked
  
  If you are experiencing issues with damp and mould in your home, please contact us immediately at SunderlandHousingService@sunderland.gov.uk or telephone the Housing Operations Team on (0191) 5205555.
We offer support and help whether you are homeless or worried about becoming homeless. We'll give you advice based on your own circumstances.   There are lots of services to help you stay in your current home.  If that's not an option, we can help you to find a different home.  You can look at the advice on this page first and if you've any more questions, you can call 0800 2346084
1. Tumble Dryers and Washing Machines
  
  Tumble dryers and washing machines contain powerful motors with fast moving parts that get very hot.
  
  Tips and advice:
  
  Always read and follow the manufacturer’s instructions before using the dryer
  
  Clean and maintain your machine regularly as excess fluff or lint can build up over time and catch fire
  
  Never leave your appliance unattended or running overnight
  
  Never overload your washing machine or dryer or put items in that have been used to soak up flammable or combustible liquids, like tea towels
  
  Keep your dryer well ventilated, ensuring the vent pipe is kink free and not blocked or crushed in any way
  
  Have your dryer serviced regularly by a qualified engineer
  
  Don’t ignore the warning signs; Does your tumble dryer smell of burning? Are your clothes taking longer to dry? Do the clothes feel hotter at the end of the cycle? Does the external vent flap stay shut when the dyer is on? If you notice any of these things, clean the filter and check the vent pipe immediately.
We offer support and help whether you are homeless or worried about becoming homeless. We'll give you advice based on your own circumstances.   There are lots of services to help you stay in your current home.  If that's not an option, we can help you to find a different home.  You can look at the advice on this page first and if you've any more questions, you can call 0800 2346084
1. Electrical safety
  
  Sunderland City Council will carry out electrical inspections in your home at least every 5 years, but if a repair is needed to any part of the electrical installation before then, including any sockets, then you must get in touch with our Repairs and Maintenance Team on 0191 561 2715 or email building@sunderland.gov.uk
  
  If you intend to carry out any electrical work in your home then you MUST apply for written permission from us first by completing and submitting the adaptations application form.The work would then need to be inspected once complete to ensure it has been done correctly by a competent qualified electrician and is safe.
  
  If you have a faulty appliance, it is your responsibility to replace any plug with the same size fuse and get a suitable qualified electrician to check other faults.
  
  If we need to remove or rectify any unauthorised electrical works then any costs to make safe/remove/rectify the issue will be the tenants’ responsibility.
  
  More tips and safety advice:
  
  Do not overload sockets or extension leads. Most four-plug extension leads have a maximum loading of 13 amps. This equates to two 5-amp plugs and one 3-amp plug in one extension lead. If you exceed the maximum load it will result in the extension lead cable heating up, which could result in a fire. Use an extension lead with a residual current circuit breaker or residual current device (RCD), which will isolate the electric power if there is a problem
  
  Switch off and unplug non-essential electrics before you go to bed and when you go on holiday. Appliances left on standby can be a fire risk, and waste energy and your money
  
  Visually check your electrical appliances and cables regularly. Either repair or replace faulty appliances using a competent qualified electrician. Look out for the danger signs such as scorch marks on plugs or sockets, damaged or frayed cables, flickering lights and fuses that keep blowing for no reason
  
  Report any electrical installation defects immediately to Sunderland City Council on 0191 561 2715. Examples include damaged wall sockets or light switches, and damage to installation cabling
  
  Do not run extension leads through doorways
  
  Fully unwind reel type extension leads before use, as the cable will heat up if you don’t
We offer support and help whether you are homeless or worried about becoming homeless. We'll give you advice based on your own circumstances.   There are lots of services to help you stay in your current home.  If that's not an option, we can help you to find a different home.  You can look at the advice on this page first and if you've any more questions, you can call 0800 2346084
1. Fire Safety
  
  We have developed more detailed advice on fire safety advice for tenants living in our houses and two storey flats. Please see A guide to fire safety for tenants living in houses and two storey flats.
We offer support and help whether you are homeless or worried about becoming homeless. We'll give you advice based on your own circumstances.   There are lots of services to help you stay in your current home.  If that's not an option, we can help you to find a different home.  You can look at the advice on this page first and if you've any more questions, you can call 0800 2346084
1. Carbon Monoxide Detectors and Smoke Alarms
  
  Your property will be fitted with Carbon Monoxide detectors and smoke alarms, these will be tested and shown to be in working order on tenancy sign up. It will be the responsibility of the tenant to regularly test the alarms to ensure they remain in working order, and to replace batteries. If you have any concerns about the alarms you should contact Sunderland City Council's Repairs and Maintenance team on 0191 561 2715 or email building@sunderland.gov.uk
2. Asbestos
  
  We have developed more detailed advice on asbestos, please see A guide to asbestos materials in homes.
3. Water Hygiene
  
  We have developed more detailed advice on water hygiene in homes, please see A guide to water hygiene in homes.